Our Infrastructure Services

Comprehensive IT solutions supporting the university's mission

Network Infrastructure

Campus-wide wired and wireless networking, internet connectivity, and network security.

Data Center Services

Server hosting, virtualization, storage solutions, and cloud infrastructure management.

Cybersecurity

Network protection, endpoint security, threat monitoring, and security awareness training.

Data Management

Database administration, backup solutions, and disaster recovery planning.

Telecommunications

VoIP systems, video conferencing, and unified communications solutions.

Cloud Services

Cloud platform management, SaaS solutions, and hybrid cloud integration.

Support Services

How we help the university community

Continuous monitoring of all critical infrastructure with automated alerting and rapid response protocols.

Multi-tier support system for faculty, staff, and students with dedicated technical specialists.

Strategic planning for technology refresh cycles, capacity planning, and future technology adoption.
Support Team

Our Infrastructure Impact

Supporting the university's technology ecosystem

99.9%

Uptime Guarantee

580

Network Ports

2

Servers Managed

100

Weekly Support Tickets

Contact IT Infrastructure Support

We're here to help with all your technology infrastructure needs

Emergency Support

For critical system outages or security incidents

Hotline: 107

Email: dir.it@kti.edu.iq

Available 24/7 for urgent infrastructure issues

General Support

For routine inquiries and non-urgent matters

Main Line: 107

Email: helpdesk@kti.edu.iq

Ticket System: Support Ticket

Sunday-Thursday, 8:30 AM - 2:15 PM

IT Service Center Location

Technology Building, 1st Floar

Walk-in Hours: Sunday-Thursday, 08:30 AM - 02:15 PM