Student Services

Welcome to the IT Directorate's student services portal. Here you can access all IT resources, get support for technical issues, and stay updated on system status.

Campus Network Access

Connect to campus WiFi, set up devices, and access network resources from anywhere on campus. Get help with connectivity issues and learn about network policies.

Access Network Resources

Software Resources

Download free educational software, access cloud services, and utilize productivity tools. Includes MATLAB, Adobe Creative Cloud, Microsoft Office, and more.

View Software Catalog

Learning Platforms

Access LMS, online classrooms, and educational resources provided by the university. Get support for Canvas, Blackboard, and other learning tools.

Access Learning Tools

System Status

Campus WiFi

All systems operational

Learning Management

No issues reported

Student Portal

Maintenance in progress

Email Services

All systems operational

IT Services & Resources

Account Services

  • Student account creation & management
  • Password reset & recovery
  • Multi-factor authentication setup
  • Email account configuration
  • Account expiration information

Software Access

  • Free software downloads
  • Cloud-based applications
  • Specialized academic software
  • Remote desktop services
  • Software installation help

Technical Support

  • Help desk services
  • Device troubleshooting
  • Network connectivity issues
  • Classroom technology support
  • Hardware repair referrals

Quick Links

Learning Resources

Video Tutorials

Step-by-step guides for IT services

Documentation

Detailed guides and manuals

Workshops

Training sessions schedule

DIY Fixes

Common problems and solutions

Frequently Asked Questions

How do I connect to campus WiFi?

To connect to campus WiFi, select "Campus-Secure" from your device's WiFi networks. Use your university credentials to authenticate. For devices that don't support WPA2-Enterprise, use "Campus-Guest" with your student email.

What software is available for free download?

Students have access to Microsoft Office 365, Adobe Creative Cloud, MATLAB, SPSS, AutoCAD, and various programming tools through our software portal. Login with your student credentials to access and download.

How do I reset my password?

You can reset your password at any time by visiting the password reset portal. You'll need your student ID and access to your registered email or phone number. After resetting, allow 15 minutes for the change to propagate across all systems.

Need Technical Assistance?

Our IT support team is here to help you with any technical issues you encounter. Contact us through help desk, live chat, or visit us in person.

Contact IT Support